Inquiry vs question

English grammar and usage issues

Moderator: Josef Essberger

Post Reply
niserin
Member
Posts: 3
Joined: 23 May 2015, 20:35
Status: Teacher

Inquiry vs question

Unread post by niserin »

Hi there

Although this is more of a vocabulary question I've always been wondering what's the difference between these two.
I was looking all around the Web but couldn't find an answer.

Let me express the way I see it:
- inquiry - mostly used in British English and usually means a question regarding specific features of an item sold in a shop
- question - just anything else in similar fashion.

The reason I'm asking for this is, I'm just starting to build my own e-commerce store and translating it into English. And knowing the difference would be handy!
User avatar
John V55
Top Contributor
Posts: 476
Joined: 02 Apr 2015, 01:34
Status: Teacher

Re: Inquiry vs question

Unread post by John V55 »

Off the top of my head, in the UK we would use ‘question’ for a specific reason, i.e., ‘how much does that cost’?
In general usage an ‘inquiry’ would delve further and would want to know where it was made, how heavy is it, what other colours does it come in . . .
However, having said that, they’re interchangeable, as in, ‘I’d like to inquire how much that item costs,’ or ‘can I question you at length about that five minute speech’.
An inquiry would be seen to be more specific and detailed than a single question.
Personal political satire blog: https://johnvasiateacherblog.forumotion.com
User avatar
thomas598brown
Member
Posts: 2
Joined: 10 Mar 2025, 11:41
Status: Other

Re: Inquiry vs question

Unread post by thomas598brown »

niserin wrote: 02 Jun 2015, 20:37 Hi there

Although this is more of a vocabulary question I've always been wondering what's the difference between these two.
I was looking all around the Web but couldn't find an answer.

Let me express the way I see it:
- inquiry - mostly used in British English and usually means a question regarding specific features of an item sold in a shop
- question - just anything else in similar fashion.

The reason I'm asking for this is, I'm just starting to build my own e-commerce store and translating it into English. And knowing the difference would be handy!
Hello,
"Inquiry" is often used in British English to mean a formal investigation or request for information. "Question" is more general and can refer to any request for information. For your e-commerce store, using "inquiry" for formal or specific requests and "question" for general inquiries is a good approach.

Best regards,
Thomas Brown
Post Reply