Where can I find flow charts for my business English class?

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Where can I find flow charts for my business English class?

Unread postby savoirfaire » 19 Aug 2006, 20:58

I am looking for flow chart samples for several of my business students, especially shipping; logistics,phone answering-can you help me?
I teach univ and business English

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Flow charts

Unread postby Lucy » 27 Aug 2006, 14:15

Hello savoirfaire,

I’m not entirely sure about what you mean by flowcharts. I guess these are either the movement of materials in a sequence involved with logistics or a diagram representing a conversation e.g. on the phone:

A: Answer giving your name and the name of your company

B: Greet A and explain why you are calling


I am not aware of any course books that contain only or mostly examples of flowcharts.

For the example of logistics, you could ask your students to produce their own flowcharts; they might have flowcharts themselves or they could draw one. If it is individualised in this way, it will be more meaningful to students. Also flowcharts can vary from one company to another, so students will describe and work on the method they are familiar with.

As for flow charts for dialogues, you can find many examples of these in business course books; especially those for practising speaking. You could try the International Express series.

I'm sorry I can't help you more.

Best wishes,


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