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Full-time ESL Job Wanted: FT/PT Job wanted Abu Dhabi/Dubai London Manchester

Posted by: Safia Q
Date: 1 August 2014

Profile: CELTA qualified June 2014
An experienced individual with admin, customer service and sales experience
Diligently focusses, administers and comprehends new roles and projects easily and with great enthusiasm
Aspires to utilise current skill set in a new challenging role with a view to future career progression
Is flexible, adaptable, organised and efficient and communicates in a personable and helpful manner

Work Experience:
July 2014 – Present Bolton Language School – EFL Teacher (P/T)

- Teaching intermediate and elementary multi-lingual students

- Prepares own lesson plans and resources due to lack of funding

- Reason for leaving – Volunteer role

Dec 2012 – May 2014 Grasmere Surgery – Medical Receptionist (P/T)
- Answering phones and booking appointments and dealing with demanding patient health queries in pressurised environment
- Dealing with sensitive data concerning patients personal and medical information
- Liaising with local hospitals, pharmacies & care homes to fulfil patient queries
- Contacting patients to invite them for annual health reviews for various disease registers to fulfil practice QOF requirements
- Reason for leaving – To study CELTA certificate

April 2010 – Dec 2012 Spectrum Educational/Selfridges & Co/Greens Executives/AAQ News

Greens Executive - Administrator (P/T)
- Responsible for cold calling companies for new business contracts
- Prepared quotes and booked clients in for driving assignments
- Reason for leaving – Temp job

Spectrum Educational - Sales Executive (P/T)
- Sold educational resources to Nurseries and Primary Schools in Bolton and surrounding area
- Reason for leaving – Temp job

Selfridges & Co - Stock Administrator/Co-ordinator & Sales Associate (P/T)
- Responsible for organising stock room for efficient daily usage
- Implemented processes and filing systems to improve stock room use, minimise stock loss and monitor stock levels i.e. audits
- Developed guidelines and regulations for staff to use stock room
- Completed all admin work required to inform managers of procedures
- Customer service and selling on shop floor

- Reason for leaving - Temp job

AAQ News, Surrey - Sales Assistant (P/T)

- Customer Service and sales
- Responsible for weekly book keeping and accounts
- Ordering and monitoring stock levels

- Reason for leaving – Temp job

June 2009 – Mar 2010 Teva UK Ltd – Territory – Surrey, West Sussex

Territory Sales Manager (Field Based)
- Sold Teva’s Respiratory Products for Asthma and COPD
- Managed own diary by contacting practices and booking appointments and lunch meetings with GPs, Practice Nurses and Practice Managers
- Co-ordinated weekly team meetings

- Reason for Leaving – Relocation to North West

July 2005 – May 2009 Office People Temp Work to fund Studies and Voluntary work
- Various Sales/Admin roles P/T at KFC Head office & Muslim Aid (Charity)
- Worked as Training Co-ordinator for YUM International. Responsible for inducting new starters and liaising with managers to develop individual training plans.
- Organised and prepared new employee starter packs.
- Booked Training courses and arranged logistics from booking rooms to organising materials and refreshments for course attendees.
- Conversed with new starters and existing employees to ascertain personal training needs
- Worked as Donations Processor for Muslim Aid (Charity)
- Processed cheque and cash donations
- Contacted existing donors to update their details
- Contribute to fundraising by manning stalls at exhibitions
- Prepared direct mail literature to send to donors
- Reason for Leaving – Temp Assignment

Jan 2005 – July 2005 First People Solutions – Central London
Resourcer / Recruitment Consultant
- Sourced candidates from websites and company database
- Advertised for new candidates
- Made 70-80 cold calls daily to candidates
- Booked and interviewed 10 candidates per week
- Pitched suitable candidates to Clients

- Billed total £27,000

- Reason for Leaving – Temp Assignment

May 2004 - Dec 2004 HealthGain Solutions – Territory – South Thames

Support Manager for Mediary (Field Based)
- Sold Mediary, Online Appointment Service for Sales Reps
- Converted 37 practices
- Built relationships with key customers
- Trained staff to use system
- Set up relevant trackers to monitor progress of use
- Maintained and updated customer database
- Reason for leaving – Contract

Feb 2003 - April 2004 Ranbaxy UK Ltd – Territory – South Thames

Healthcare Development Manager (Field Based)
- Sold Range of Branded Modified Release products to Dispensing Practices
- Grew business by 28% in Quarter 3 and 12% in Quarter 4
- Opened 20 new accounts
- Built relationships with key customers
- Updated and maintained regular customer contact

- Reason for leaving – Redundancy

Sep 2000 - Feb 2003 Ashfield Healthcare – Territory – Surrey
GP Medical Representative (Field Based)
- Promoted portfolio of Cardiovascular products for Sanofi & Novartis
- Organised regular team meetings to discuss strategies to sell products

- Planned daily, weekly & monthly targets, co-ordinated with team

- Reason for leaving – New opportunity with Ranbaxy Ltd

Sep 1998 - Sep 2000 AAQ News - Walton-on-Thames
- Negotiated contracts with suppliers, face to face and telephone
- Customer service, ordering stock, accounts, invoicing customers
- Implementing new business and marketing strategies
- Reason for leaving – Sold business

Computing Experience: MS Windows XP, Linux, Various company CRM databases

Voluntary Experience and Charity Work:
- Worked as an Arabic Teaching Assistant at the Ribat Institute for 9 months (June 2009 – Mar 2010)
- Responsible for class preparation, organising materials and enrolling new students
- Held Enhanced CRB Disclosure (September 2009)

- Held a Mentoring role for a project launched in 2007 called Inspire.
- Responsible for encouraging college students to realise their current skills and experience by guiding and assisting them to apply to the best universities

- Worked in fundraising team for Charity Organisation called Interpal
- Responsible for selling DVD’s to small businesses in London along with other daily admin duties

- Volunteered for local project to raise money for the Tsunami in 2004.
- Responsible for arranging volunteers by creating shift patterns for collections in the town centre

Manchester Academy of English (June 2014) - CELTA Qualified

Virtual College – Grasmere Surgery (Apr 2013 – Apr 2014) Safeguarding Children & Vulnerable Adults

Tayyibuun Institute (Oct 2005 – Oct 2008) - Arabic (P/T) – Completed

Association of the British Pharmaceutical Industry (May 2001) - ABPI Qualified

London Guildhall University (Sep 1995 - June 1998) - BA Marketing & Combined Studies (2:2)

Kingston College (Sep 1990 - July 1992) A Levels: Environmental Studies (B) Politics (C) Economics (C)

Sunbury Manor School (Sep 1986 - June 1990) GCSE’s: 9 GCSEs grade C and above

Personal Achievements: Charity Trek to Ben Nevis (Scotland), raised over £700 (4/8/2007)
Hobbies & Interests: - Enjoys Walking, has tried new sports such as Para-sailing and Bungee rides.
- Speaks Urdu and Punjabi

- Completed a First Aid course with the Red Cross in May 2007

- Holds basic DBS Check Nov 2013

References: Available on request

Password (case-sEnSiTiVe):

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