CELTA Curriculum Vitae
Address Brighton, East Sussex
As described by the learners: elegant, polite, with a soft voice, approachable.
As described by the peers:
finds the right balance between enthusiastic and relaxed approach
gives good and varied praising and feedback
has a nice, calm, kind and friendly presence, rapport and voice
gives a good variety of activities
facilitates and monitors students’ work effectively
organises the board in a perfect way
paces speech appropriately to the learners’ level
has good knowledge of the subject
knows how to elicit concepts and gives clear explanations
uses visuals and realia very well
14th Oct – 8th Nov
2013 ISE (Intensive School of English)
2012 Brockenhurst College
Principles of Business and Administration (Level 2 Certificate)
2010 – 2011 University of Sheffield
MA in Multilingual Information Management
The course included: web design, information systems, information and knowledge management, project and risk management, intercultural communication, e-business and e-commerce, localisation, translation and interpreting.
Dissertation: A comparison of country-specific identities of a multinational company on the World Wide Web: Danone (got a distinction for the dissertation and overall merit).
2006 – 2009 University of Latvia
BA Hons in Russian Philology (linguistics) and Slavonic Languages
2001 - 2005 Rezekne Music College
Musician, Specialist in History and Theory of Music
RELEVANT EMPLOYMENT HISTORY
09/2012 – currently
(took an unpaid leave to do CELTA) Russian Speaking Customer Support Agent – Panbet Ltd
• Dealing with a wide range of customers with varying needs and communication styles both verbally and in writing.
• As I am quick to learn and process knowledge, I have been given the responsibility of training new staff for a range of new products we are introducing.
• My written communication has to be exceptionally good as a large amount of contacts come in via webchat or email.
• In addition to this, I am required to make reports about contacts in the call centre, which need to be sourced from information that originates in multiple languages.
• I am meticulous and thorough. So much so that in addition to my main duties I often translate marketing material, web text & official manuals from/to English & Russian for many of our company's other departments.
• My work is very time-oriented. I have to have good knowledge of a variety of systems and the ability to look up additional information quickly. I have a logical approach which allows me to retrieve information rapidly and serve our customers efficiently.
01/2012 – 09/2012 Self-Employed Tutor
I taught music at Sussex Russian Centre school, gave private piano tuition and taught Russian to bilingual children.
01/2011 – 09/2012 Interpreter (Russian and Latvian) – Refugee Council; Language Empire
I translated face-to-face and phone conversations between Russian/Latvian and English speaking people in various settings, such as: GP appointments, Citizen Advice Bureau appointments, Refugee Council advice sessions.
06/2010 – 08/2010 Teacher – Birmingham Russian School
I worked with the groups of children from 2 to 9 years. I developed a syllabus and prepared all lessons; taught Music, Russian language and Speech Development. I also wrote personal reports for every child.
12/2007 – 07/2009 Teacher of Russian as a Foreign Language, Translator – SIA “Skrivanek Latvia” and SIA RRKF “Mirte” (Latvia)
I held mostly individual lessons with students of age range from 7 to 57 years. I also prepared and taught an intensive course of Russian as a foreign language to a group of students. I worked with the students of various nationalities: British, Italian, French, Latvian, and Turkish; translated different texts (CVs, contracts and agreements, business and private letters, advertising booklets, websites, dissertations) from/to various combinations of English, Russian and Latvian languages.
2007 – 2009 Translator (English-Russian) – Argos Company Ltd
2003 – 2004 Teacher – Children School of Music and Art, Latvia
Knowledge of grammar from the non-native speaker’s perspective;
Good insights into pronunciation difficulties;
Speaking two other languages fluently - Russian and Latvian - as well as knowing the basics of Italian, German and Czech.
Music, including playing the piano and accordion;
Advanced IT knowledge and skills.
Most useful qualities:
sense of humour
empathy for other learners and people in general
logical and analytical mindset
excellent organisation and time management skills
However, something I feel particularly strongly about is encouraging people so they feel more confident. It is my passion to help people achieve confidence in whatever it is they are learning to do, and I feel very content when I see their confidence grow.
The main things I have learnt on the CELTA course:
How to make the learning process more efficient;
How to make lessons more entertaining and enticing;
How to motivate students to learn;
How to plan my lessons effectively;
How to structure the syllabus and achieve the learning objectives.
I also plan on continuing my professional development by completing some extra courses offered on the Cambridge English Teacher website as well as eventually getting DELTA.