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Business multi word phrases

Business Multi word phrases- Market Leader Intermediate New Edition pg 28/ 29 Case Study lead in and vocabulary

This is best done after checking the homework on this language point from the Practice File pages 13-14 or Ss book pg 25-26

Read out the following definitions to the student, and see if they can understand which compound nouns etc. you are describing. Write each one up on the board as they say it or you explain it.

The part of a company or a specialist company that receives many telephone calls, e.g. a help desk- Call centre

Sending the jobs outside your company- outsourcing

The top person who is involved in the day to day running of the company, below the chairman- Chief Executive (CEO)

A big look at how all the ways you can do business can be changed- A major review of our operations

A big change in the structure of the business- A major reorganization

The department that looks after our clients’ needs- Customer services

A few different choices – A range of options

Inside the company- in-house

The southern part of the UK- The South of England

Staff who work less than 40 hours- part time employees

Approximate reduction in costs- estimated savings

You have heard lots of good things about the company= they have an _________ _________- excellent reputation

When all the expressions are up on the board, get the students to guess the business situation of the Case Study they are going to do. Let them read the description on Page 28 to check, then continue as in the book.