Archive for the ‘Dodgy TEFL courses’ Category

Hi Bruce, welcome back to TEFLtastic. It’s a shame we never get anyone from TEFL International contributing to TEFL.net when it isn’t connected to teacher training. Let me know if any of your trainers are interested in writing book reviews or articles for us.

I am certain that can be arranged!

For Part Three, I’d like to do an update on what has changed in TEFL International and in the TEFL world more generally since your last comment in Interview Part Two on 28 July this year. I haven’t been following all the various stories very closely, so apologies if you have to repeat some things you’ve said many times elsewhere but I guess most people reading are in the same situation as me. I’ll ask for your comments on things I’ve heard, and then give you a chance to mention other things. 

OK

There are some reports of trouble with the immigration police connected to a TEFL International course in China- any information or comments?

I heard it all second hand but this is what I know.  In April 2008 the visa laws in China changed leading up to the Olympics.  Some people got caught in the cracks, the Course Administrator really failed (failed might be too strong of a term as it was a difficult if not impossible situation) and the police closed down the school.

I was unhappy with the way the CA handled things and I relieved him of his duties.  I immediately resolved the situation and we began offering legal courses the following month.

I have publicly posted on several websites about this situation and asked that if anyone feels they were cheated in some way that they should contact me directly or contact the BBB.

Can’t you just contact the course participants directly through their contact details and offer everyone a refund or whatever?

The accusation was not about one specific course.  It was a general accusation about our course in Beijing and even our organization in general.  Therefore we made a general offer to any participants that feel they have been cheated.

Has this made you make changes to how you recruit Course Administrators so that you get someone you don’t have to fire next time?

Unfortunately, no.  The CA was a grad and we thought he was good and professional.  Hiring is not, nor has it ever been, an exact science.

In the comments of Interview Part Two I also gave a link to someone saying that they’d paid for a course under another name in Argentina (“My program (GIC Argentina) sends its TEFL students to the TEFL International classes, but they never told me that or where to go or when”) and then were surprised (but remarkably unperturbed) when they got moved over to a TEFL International course. 

I actually have no idea.  Perhaps a local course that was unable to run with one or two trainees decided to send them over to us?

So you give individual centres a lot of freedom to decide this kind of stuff without contacting TEFL International central?

Not really.  I am a bit baffled about this “complaint”.  I would guess that this person jus became confused after looking at 10 different sites with 10 slightly different claims and became confused.  That happens a lot.

Do you not think most of the genuine complaints there have been come down to this?

No.  There have been a few instances when a trainer just does not do his/her job well or circumstances beyond our control cause a problem.

Do you think that would be acceptable if it happened?

Every case is different.  Whenever we have a complaint we deal with every person differently, depending upon how they want to proceed.

Are there any other genuine and bogus complaints since you last commented here that you’d like to mention or explain how you responded?

The only major event in the last year plus has been July Beijing.  Everything has been rather smooth.  A minor hiccup with British Council but that seems to have been resolved.

Can you/ would you like to give details on the British Council thing?

[No answer given]

I’ve also seen your own comments on Ajarn about court cases you’ve been involved in. Can you give us a brief update here?

Not a lot more has happened since my ajarn.com update.  The court cases are going very well from our side and I believe they will completely vindicate me and all the crazy accusations that were made on TEFLWatch and several other sites that used TW as a source.  It will never make all the attacks worthwhile, but there will at least be some justice.

I can’t find the original thread. Can you summarize it here?

Dumb guy who cheated me is thoroughly exposed in court.  He was one of the main posters on ajarn.com attacking me and now he has been exposed as a liar and a thief.  More charges still pending and more people will go to jail in the end.

This is not a fun situation for me.  Far from it.  But after I was blatantly cheated and then publicly humiliated with lies on TW by these guys, I cannot say I am not looking forward to getting a bit of justice.

In a Stickman interview (http://www.stickmanweekly.com/StickMarkII/BruceVeldhuisenLordOfTEFL.htm) you really lay into the people who post on Ajarn, so why would you start your own thread on it?

I posted it on the 2 main sites frequented by expats in Thailand.  One of those sites is ajarn.com.  TW was always predominantly Thai-based and ajarn.com is certainly one of the best ways to contact the Thailand teaching community.

I also read someone suggesting that Dave Hopkins has moved on from TEFL International. If that is true it must be a blow, as your comments seemed to suggest you relied on him a lot to maintain academic standards since you stopped using IATQUO.

Dave is still very much a full-time employee of TEFL International.  I appreciate his skills, dedication and efforts very much.  But he is going to retire eventually. 

Any idea how the rumour started?

LOL you must be joking.  In the two years under which I have been under attack, the rumours have either been a very serious twist of the truth or simply a complete fabrication.  There are people who will simply MAKE THINGS UP out of thin air.  And some of these people owned and controlled rather prominent websites.  I could give you dozens and dozens of examples.

Well, Dave WILL retire eventually I have no doubt.  Just a guess but I would think Dave has worked longer for me than for any other employer.  He now works PT at Asian University but he has an agreement with me to work at least through June of 2009.

The site ESL Judge, that you supported the setting up of and was supposed to offer a fairer arbitration process than blogs such as this seems to have disappeared. Any idea what happened?

None.  It’s too bad.  A worthwhile site that tried to assist people in resolving disputes.  I am tempted to try to get it reopened.

Sandy MacManus’s most recent blog has also bitten the dust (with the person who was blackmailing him with revealing his true identity trying to make him think the attacks came from you, amongst others). A cause for joy amongst TEFL course providers such as yourself, or do you think TEFL blacklisters do have a role to play?

I think bloggers have to be fair.  Sandy was not.  One prime example was when someone made a comment he interpreted to be a physical threat.  He immediately accused me and spent quite a bit of time calling me every name in the book.  When it turned out to be just an inside joke from his friend, he never retracted a thing he said or bothered to apologize.  People with that mentality, with such an inability to treat people fairly, should not have blogs. 

I see your point of course, but journalists get paid to do lots of research and have legal departments and editors to make sure they remain fair. If you haven’t got some kind of passion driving you such as a chip on your shoulder, why would you bother running such a site for no pay? The way I see it, if Sandy doesn’t do it no one will. (My own motivation for blogging is a vague hope that people will offer me paid ELT writing work, but TEFL blacklisting bores me so I don’t bother even though I think it could be a worthy cause if done properly).

So what you are saying is its ok to do a half-assed job.  It’s only the internet and we do this for free.  Sorry, that just doesn’t cut it.  The reality is that sandy has the potential to be read by millions of people.  If he is not going to do a professional job of it he should keep his opinions to himself.

Alex, remember that when you have a site like sandy’s you are potentially damaging the livelihood of hundreds of people.  He has certainly damaged my reputation.  And with what information?  Absolute lies copied from TW.  Lies easily proven to be lies.  Did he bother to spend 2 minutes emailing me for my side of the story?  Nope.

I believe in Karma.

Thanks Bruce.

Comments and questions from others welcome, but under the usual rules:

- One comment or question per post

- No posting twice in a row without anyone else posting in between

- Keep to the topics in this interview or in previous comments

- Try to be nice

Bruce will, of course, also be told to keep to those rules. I will also be nagging him to actually do something about real contributions from TI to TEFL.net…

Nice to see some kind of variation on the TEFL blacklist model- the change in technology makes the repetition of the same old complaints slightly less tedious for a while. I predict it will all end in tears. You can follow its attempt to get added to Best TEFL Soap Opera Part Two here:

http://www.facebook.com/group.php?gid=9205333585

Candidate number one

Involves me, and Paul Lowe’s threats to sue me for never mentioning him on my blog (!?) or something, still can’t quite work it out. “Bizarro!” as TESall.com put it. I thought, what the hell if I’m going down might as well go down with a fight and show some people power and so started an I Am Spartacus campaign to tell everyone in TEFL what had happened. Messes the story up a bit that it was all bluster and he never did sue me, and that every blog he wrote to saying I shouldn’t be allowed to comment on there because I was guilty of a “hate campaign” (along with UsingEnglish.com, whose apparent crime was publishing my grammar game worksheets) just ignored him. So, not sure this one wins, although it did all take a break after online rumours (still unconfirmed) of a suicide attempt…

Candidate number two

-involves Bruce Veldhuisen’s TEFL International and their one time guarantee of academic standards IATQUO. Or not, as some kind of feud goes on to this day with them each accusing the other of being unprofessional and worse, which kind of makes you wonder about the judgement of the other side for choosing to ever doing business with them, doesn’t it? It’s got the usual recipe of anonymous blogs set up by people who slag others off for doing just that and bringing people’s family into it, but still not sure it quite takes the championship.

Candidate number three

This is more like it. TEFL Watch turns into an anti-TEFL International slag fest, with needless to say Brucey’s side not keeping out of it. Then, in a twist worthy of Dallas (or at least Neighbours), an ex-forum moderator becomes the accuser in chief of the management of the site because he suddenly decides that Bruce V and his crew and being treated unfairly, eventually driving the owner of TEFL Watch to give the whole thing up and start writing about healthy grilling with George Foreman. Nice and juicy, that one, and haven’t even mentioned the allegations of having to flee the country for their personal safety. Could still be the greatest TEFL soap opera of all time, but let’s see how the last candidate plays out-

Candidate number four

Can the anonymous blogger throwing accusations about Sandy MacManus uncover Sandy’s real identity and so stop him being an anonymous blogger throwing accusations about? And how does threatening to make him lose his job in the Middle East help with that? Or has Sandy already uncovered “Michael Flynn“? And what script writer is being paid for melodramatic twists like death threats? And why would Paul Lowe, the chief suspect, go from repeatedly claiming to the police that he has never commented on any blog let alone started one of his own to suddenly tell the police where that blog with the death threat and many of his bizarre comments is?

Votes for one of the four or other candidates below please:

Noticing that two of my three nominations for TEFL bad boy of the century have been involved in selling 4 week TEFL courses of limited career worth has made me wonder whether the whole non-CELTA non-Trinity lot of them have been nothing but another nail in the coffin of TEFL being taken seriously. I have motivations for wanting to think otherwise as I did send 100 or so people out into the world to end up cursing themselves, me or the course provider when some of them were inevitably told “We don’t care what your training consisted of, we only accept Cambridge Certs.”

The other disadvantages of the plethora of “equivalent” courses individually are well known, and can probably best be understood as the TEFL equivalent of knock off DVDs-usually cheaper, usually inferior quality to some extent, sometimes nothing like what you thought you were getting. Like pirate DVDs, though, collectively their effect on the whole industry is mainly to stop the “legitimate” providers getting up themselves and charging what they like.

Here some examples of the ways I have seen the changes in the market as a positive response to a bit of law of the jungle capitalist competition:

-More CELTA and Trinity courses available in cheaper countries,something that was lead by other course providers-and in fact quite a few of the ones which are Trinity now started off as such

-More additional services like airport pickup, lifetime job seeking help, accommodation etc

-Advertising in more unconvential places, ie not just the Guardian

- A healthy scepticism about 4 week courses in general-mainly prompted by the seedier, but also keeping C and T on their toes and always having to justify the quality of their courses

-Cambridge has been forced to keep the CELTA as a stand alone practical teaching qualification, whereas their own professional and commercial logic might have allowed them to jump on every trendy methodology or convert the CELTA into an intro to the DELTA

- The fact that the majority of course providers have settled on 4 weeks as the standard (hugely better than two weeks, at which point trainees have usually improved their standard of lessons little if at all, and not much worse than even 8 weeks, at which point trainees have long passed saturation point ). This has provided the idea of a month practical teaching course as an alternative to an (often impractical) 1 year MA with a legitimacy it wouldn’t have had if it was C and T

- The fact that C and T can point at being better than certain dodgy operators takes away the emphasis on being worse than a PGCE

It occurs to me that I’m having it both ways a bit here, but what are blogs for if not thinking aloud… Any other answers to the original question to help me sort my logic out anyone?

You can’t do much reading about TEFL on the Net without coming across stories of dodgy geezers and their nasty little business schemes, and then you can’t read much more without coming across the nasty little TEFL teachers with their dodgy feuds- and then all kinds of mental confusion breaks out. Who can you believe in the TEFL world? The answer is simple- me!

Joking aside, I’ve been trawling through hundreds of posts about TEFL ripoffs and DoSs with personality problems over the last 12 months and although I remain sceptical about most of the claims made on such forums, there are three people/ organisations that I get a particularly bad vibe about. As what I’m doing is trying to judge someone’s personality through the internet, it is obviously subjective- and if you don’t trust my opinion on most things, then of course please ignore me here too. Still, here is my opinion for what it is worth. If it was me, I would avoid these three:

Paul Lowe’s Windsor TEFL/ Windsor Schools

Mark Smith’s Smith Schools of English Japan

Bruce Veldhuisen’s TEFL International

My criteria for inclusion is simple and beyond reproach, I think you will find. The evidence I have on their business dealings is limited but they strike me as three examples of the less pleasant kinds of people that TEFL occassionally attracts. I’ve met a few unpleasant characters, and the usual pattern is that if you catch them on a good day and they need something from you, you might be charmed. If you have no dealings with them and a good person who has got trapped in their web is the person you deal with you might have a good experience. Get on the wrong side of them, though, and you will find yourself a victim of every vindicitve and manipulative tactic known to man, with the idea that there is a line they shouldn’t step over in order to get their way not popping into their heads. Paul has shown on this site that he is exactly like that. People who have had direct communications with Mark Smith that I trust have told me that he is even worse. I don’t know how involved Bruce is in the day to day running of TEFL International, but someone’s ambition is making them step over the line of what I would call gentlemanly business practices.

Which leads me onto my philosophy of TEFL life. The system to have a good time in TEFL and not give more influence to the bad guys is simple- find nice people, avoid nasty ones. It’s worked for me- made me choose Spain, Italy, and Japan rather than Austria and Switzerland (though my nicest students ever were from Columbia, where I haven’t been yet), made me get out of DoSing and teacher training and back into the classroom, etc etc. So far, it’s worked- or not worked, depending on whether not being bitter is turning into a TEFL blogger handicap or not…

As I said, take several large salt mines when reading about any TEFL dodgy dealings, especially as many people have been known to place false information (both good and, for some strange reason, bad) about themselves on such sites, but here are some links anyway:

The TEFLtradesman on TEFL International

The TEFL Blacklist on Smith’s School of English

Usingenglish on Smith’s School of English

TEFLtastic on Paul Lowe

I should perhaps start by pointing out again that although most of the stuff on this blog is trivial at best and I am not very good at sticking at something until it gets done, I am totally serious this time about helping set up something that can help change TEFL everywhere, and I’m willing to put a fair bit of cash into whatever ideas do happen. So here goes with idea number two:

The TEFL Legal Fund

If investigative journalism isn’t going to sort out dodgy TEFL courses, false advertising, borderline criminal school owners etc, then the only thing that can possibly save us is the courts. And if we are going to take them to court, we are going to need cash. The cash could come from anyone who would donate- people who wish there had been such a fund when they were in trouble, schools who do things right and so have nothing to lose, TEFL teachers who have won their cases, lottery winners… A group of volunteers, preferably connected to an existing body like IATEL, would then decide where the money would go each year. There would be a set maximum number of cases they could donate to each year, and a set total percentage of the money they could spend each year and on each case. Criteria for choosing which cases to pursue would include:

- Teachers having already started the process on their own

- The chance to give an example to the whole industry

- Tackling habitual offenders

And lots of other things which I can’t think of at the moment.

So, any thoughts? Like this better than Idea One- the prize for TEFL journalism? Any other ideas for criteria for the cases chosen? Any other proposals that are more worthwhile? Want to pledge some money to the cause already? Press the comments button and let us know: